Legal Tech NY: Highlights and Postscripts

Legal Tech NY is over, and for people like me, that’s tantamount to this being the day after Christmas. I was not able to attend, but thanks to dedicated tweeters, interviewers and networkers, I was able to track some of the event highlights. In addition, the broadcasting is not over, as bloggers continue to comment on a variety of newly-released tech tools, thought-leadership sessions, and much more.  Following is a compilation of the information I have been able to aggregate through twitter and other networking sites.

A great way to find and collect more information as it is disseminated is to follow the hashtag #ltny on twitter. Attendees continue to post new blog posts and recorded interviews to that stream as they are able to develop them. And if you’re not on twitter but would like access to that information, well, maybe now’s the time!

In the meantime, here’s what I’ve found:

  • There was the introduction of  ”the big 3″ innovations: Apple’s iPad, Westlaw’s new venture called WestlawNext, and, not to be outdone, Lexis/Nexis announcement of their collaboration and integration with Mircrosoft Office.
  • Check out Jordan Furlong’s take on the iPad in his post at law21.com, the iFuture. It’s an in-depth look at the product on its mobility, publishing and design capabilities. It also links to other relevant posts.
  • Here’s a review of  both WestLawNext and LexisNexis at law.com, also with links to further information and helpful screenshots.
  • Christy Burke as assembled many interviews on legalitprofessionals.com. These are one-on-one interviews with some of the most significant professionals at the show.  Legalitprofessionals.com is also an awesome website for information on what’s happening in the legaltech world.
  • A review of the new Saas Practice Management Application unveiled by Aderant at legalitprofessionals.com.
  • Great list of products displayed at the show by Sean Doherty at law.com
  • Read “Maximizing Your KM Investments at LegalTech NY” by Bob Saccone at HubbardOne.com
  • Reviews of the closing keynote speakers talk by Malcolm Gladwell, Lisa Sanders and David Craig on “The New Convergence of Intelligence,  Intuition and Information at legalcurrent.com and adriandayton.com
  • A terrific list of interviews with legaltech vendors at MyLegal.com

Within these sources are innumerable links to other sources of information that should keep you entertained for a few days or so. I know there’s lots more  stuff out there. So please don’t be shy about sharing any other posts/reviews/interviews/videos you come across in the comments. Enjoy!

Lawyers: do you have time and resource management dilemmas that require creative solutions? Freelance attorneys and advanced technology are here to help. Take advantage of new and exciting ways to have both a successful law practice and a great lifestyle! Click here to contact me for a free consultation.

Our Online Lives: Must We Trade Privacy for Convenience?

I must confess that I have started, and summarily discarded, a number of drafts of this guest post on privacy. It is a complicated issue, to be sure, and I find myself making argument and counter argument after argument and counter argument.
Two things continually pop up in my arguments:
1. Perception
2. Convenience
The perception is that privacy is a Constitutional right. And some will argue that is not perception; that is fact. And they have a point. The Fourth Amendment gives us the right to be secure in our ”persons, houses, papers, and effects, against unreasonable searches and seizures” unless, of course, there is probable caused and a warrant. This country prided itself on being the opposite of the English crown. People were granted the right to conduct themselves inside their own homes how they wished, and that right was only challenged if there was good reason, like murder or treason.
Whether you see privacy as a “perception” or a flat out “right” is irrelevant. The impact of technology is the same.
Technology has advanced much faster than law, and over time, Fourth Amendment protection has been extended to computers, Internet searches and the like. As a result, the concept of privacy, whether as perception or a right, remained largely in tact. Our business remained our business, and no one else’s unless the government came calling with the appropriate permissions granted by a judge.
I had thought that the biggest challenge to our concept of privacy was the Internet. The Internet spawned methods that made completing tasks more convenient. No more waiting for a credit card bill to arrive in the mail, only to be sent back with a check. No more going to the library and sifting through the Dewey Decimal System to find books for a research paper. No more phone tag to set up meetings. No need to carry change to put in a pay phone to call home and say you’ll be late.
The result of all this convenience is an accumulation of data, all kinds of data. Who we call and when, what we search for and what links we click on as a result, what we purchase and from where, when we pay our bills (if we pay our bills). In essence, our digital footprint takes ourselves, as well as others, on a journey that may not have a specific destination. The fact that a footprint exists that does not get washed away by water makes it easier to form assumptions, or predict what happens next.
The Internet has made it possible for all kinds of billboards to pop up along the journey, and even more data to better predict what happens next. Google has built its business on showing the most enticing billboards that get you to click and, if so inclined, make a purchase. Google knows, as does the business on whose link you clicked and perhaps made a purchase. Same for Amazon. It knows what you looked for recently, and makes suggestions based on your previous searches.
We initially viewed that as an invasion of privacy. Suddenly all these third parties knew more about us than we cared to admit, perhaps more than we even shared with family and close friends. But in return, Google, Amazon and others presented us with more convenience. Google offers spelling suggestions, Amazon offers books by other authors it knows you like because you have purchased those author’s books, from Amazon, before. Your credit card company and your bank know exactly when (or if) you pay your bill.
And it is the simplicity of convenience that has lulled us into accepting such invasions of privacy, perceived or otherwise. As cell phones change to smart phones, and invariably to mini computers, we use the same line of reasoning and accept the privacy implications in order to gain more convenience.
Our concept of privacy, however, was jarred with the passage of the Patriot Act in the wake of 9/11. All this data about us that had been accumulated now can be accessed seemingly at a whim. Search histories. Emails. Store purchases. Travel itineraries. Cell phone records. Our entire digital path, from Internet to smart phone and anything in between, can be exposed.
So as I have been writing this column, and pondering this whole issue of privacy, it has come to my attention that we did not pay attention to what we give up in the name of convenience, until the Patriot Act.
Since then, the topic of privacy has been hard to escape, more so in recent years with the advent of social networking sites like Facebook, Twitter, LinkedIn and others.
Now I find myself asking: if not for the Internet, would the Patriot Act be useless, thus keeping our concept of privacy in tact?

My colleague, Gwynne Monahan, captures some important insights in this thoughtful piece about the interplay between convenience and privacy in our social networking lives. Let us know what you think: are we too willing to give away a fundamental right to make our lives easier?

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I must confess that I have started, and summarily discarded, a number of drafts of this guest post on privacy. It is a complicated issue, to be sure, and I find myself making argument and counter argument after argument and counter argument.

Two things continually pop up in my arguments:

  • 1. Perception
  • 2. Convenience

The perception is that privacy is a Constitutional right. And some will argue that is not perception, that it is fact. And they have a point. The Fourth Amendment gives us the right to be secure in our ”persons, houses, papers, and effects, against unreasonable searches and seizures” unless, of course, there is probable caused or a warrant. This country prided itself on being the opposite of the English crown. People were granted the right to conduct themselves inside their own homes how they wished, and that right was only challenged if there was good reason.

Whether you see privacy as a “perception” or a flat out “right” is irrelevant. The impact of technology on privacy is the same.

Technology has advanced much faster than law, and over time, Fourth Amendment protection has only begun to be  tested as a legal deterrent to the use of online data as evidence. As a result, the concept of privacy, whether as perception or a right, remained largely intact. Our business remained our business, and no one else’s unless the government came calling with the appropriate permissions granted by a judge.

I had thought that the biggest challenge to our concept of privacy was the Internet. The Internet spawned methods that made completing tasks more convenient. No more waiting for a credit card bill to arrive in the mail, only to be sent back with a check. No more going to the library and sifting through the Dewey Decimal System to find books for a research paper. No more phone tag to set up meetings. No need to carry change to put in a pay phone to call home and say you’ll be late.

So what I once saw as the external culprit (internet) in the erosion of privacy I now believe has given way to our addiction to convenience. But the result of all this convenience is an accumulation of data, all kinds of data: who we call and when, what we search for and what links we click on as a result, what we purchase and from where, when we pay our bills. In essence, our digital footprint takes ourselves, as well as others, on a journey that may not have a specific destination. The fact that a footprint exists that does not get washed away by water makes it easier to form assumptions, or predict what happens next.

The Internet has made it possible for all kinds of billboards to pop up along the journey, and even more data to better predict what happens next. Google has built its business on showing the most enticing billboards that get you to click and, if so inclined, make a purchase. Google knows, as does the business on whose link you clicked and perhaps made a purchase. Same for Amazon. It knows what you looked for recently, and makes suggestions based on your previous searches.

We initially viewed these activities as an invasion of privacy. Suddenly all these third parties knew more about us than we cared to admit, perhaps more than we even shared with family and close friends. But in return, Google, Amazon and others presented us with even more convenience. Google offers spelling suggestions, Amazon offers books by other authors it knows you like because you have purchased those author’s books, from Amazon, before.  Targeted Google Ads are so successful because they understand you most likely more than you understand yourself.

And it is the simplicity of convenience that has lulled us into accepting such invasions of privacy, perceived or otherwise. As cell phones change to smart phones, and invariably to mini computers, we use the same line of reasoning and accept the privacy implications in order to gain more convenience.

Our concept of privacy, however, was jarred with the passage of the Patriot Act in the wake of 9/11. All this data about us that had been accumulated now can be accessed seemingly at a whim. Search histories. Emails. Store purchases. Travel itineraries. Cell phone records. Our entire digital path, from Internet to smart phone and anything in between, can be exposed.

So as I have been writing this column, and pondering this whole issue of privacy, it has occurred to me how much we chose to ignore in the name of convenience, until the Patriot Act was made law.

Since then, the topic of privacy has been hard to escape, more so in recent years with the advent of social networking sites like Facebook, Twitter, LinkedIn and others. Yet we continue to engage in social networking and other activities that compromise our privacy by making our lives so transparent.

Now I find myself asking: if not for our addiction to convenience, would our concept of privacy be kept more intact?

Gwynne Monahan is the founder of Lawyer Connection, a social media network with the goal of creating “a community of attorneys dedicated to assisting one another make our way through the economic downturn.

Lawyers: do you have time and resource management dilemmas that require creative solutions? Freelance attorneys and advanced technology are here to help. Take advantage of new and exciting ways to have both a successful law practice and a great lifestyle! Click here to contact me for a free consultation.

10 Tips for the Work-At-Home Freelance Lawyer

I always return from vacation unfocused, which is particularly difficult when you work at home as a sole practitioner. As I was bemoaning this fact to the author of the following post, she helped me gather up the otherwise diffuse pieces of my mind and set boundaries for my thoughts and actions to help me regain focus. Here are some simple but effective ways  to manage your business when your brain wants to play.

Working at home as a freelance lawyer can feel like a blessing or it can feel like a curse. It depends partially on your attitude but also your preparedness level. I know may freelancers who spend a lot of time and effort planning their businesses, but when it comes time to planning the actual working-at-home part, they either get slightly flummoxed, or figure “what’s to plan? I’ve got my desk, my computer – I’ll just … y’know, work!”

While I admire the confidence, I know they’re heading for trouble. The home office poses traps for the unwary! But the good news is that with a little bit of planning, some communication, and some foot-putting-down with family and friends, it’s very possible to have a thriving freelance legal business at home.

1. Make a Plan – Work the Plan

First and foremost, simply make a plan. Think about your work goals and spend a few moments of quality brainstorming time outlining exactly how you’re going to accomplish those goals. When we work from home offices, sometimes it’s easy to slip into a “well, it’s not like a real business.”

But it is, of course, and if you treat it as such, you’ll have better success meeting those goals. So create a simple business plan, including goals for six months out, a year out, five years, and ten years. It doesn’t have to be an overly complex document but if you have time and skills to do so, polish it up into a presentation-worthy piece. This helps communicate to yourself and others that you’re serious about your business and intent on its success.

2. Anticipate Problems with Home Office Interruptions

Even if you’re single with a roommate (or friends, or neighbors), and certainly when you’re married with kids, you can anticipate a certain number of interruptions. Plan now for how to deal with them and – even more importantly – minimize them.

Simply communicating your expectations and needs with your loved ones goes a long way towards alleviating the problem. Let the people in your life know that simply because you’re at home doesn’t mean you’re watching TV and available for their every whim or need. One good response: “I’ll be happy to help but it’ll have to wait until lunch or after work. I can see you at ______” — this communicates your willingness to help but also maintains proper boundaries and communicates that your business is your top priority. When you take it seriously, others are more likely to do so as well.

3. Make Special Plans for Children and Child Care

If children are mature enough to understand, make certain you give them acceptable times and time limits for interruptions — perhaps “once every hour, but only for five minutes” or “ten minutes at these specific times…” Don’t make these rules overly complex or numerous, and write them down on a large piece of paper or whiteboard posted outside your office area so they can be reminded.

If your children are too young to take care of themselves with an adult on the grounds (who’s working on other things, not actively watching them), then you really should invest in quality child care. Many at-home workers think that they can handle child care and running a business simultaneously, but the truth is almost none of us can. Whether it’s every day, or certain days; in-home care by an individual who comes to you or taking your children to a day care center; you need to make the choices that make sense for you and your family. Whatever you choose, don’t allow this to be a source of guilt. It’s an impossible task even for Superman – or SuperMom.

4. Mind Your Home Office Manners

Can you imagine calling your lawyer and hearing a baby wailing and dog barking in the background? Your lawyer sounding harried and distracted, and apologizing profusely for the chaos? Worse, your lawyer being so overwhelmed that she answers the phone with “Hello?!” instead of “This is Linda Lawyer, how may I help you?”

It can happen, and more easily than you might think. Our environment works a strange magic on us over time. At home, working in our pajamas or yoga pants and t-shirts, we fall into the trap of thinking we’re literally “at home.” And, let’s face it: almost none of us act the same way at home as we do at the office.

Decide on a professional way to answer the telephone, and do it consistently. (To avoid sounding stiff and stuffy to friends and family calling to chat, get a dedicated second line, or at a minimum ask about getting a second number with a distinctive ring to it. At least that way you’ll know when the call is more likely to be work-related.) Ensure that noisy pets and kids are kept as far away as possible from your work area. Put a professional-sounding outgoing message on your voice mail or machine, and return calls at a time when the house is more likely to be quiet.

Finally, don’t fall into the trap of thinking that just because you’re more relaxed, you can relax your professionalism. Mind your Ps and Qs, as they say, and continue to uphold office-worthy standards for communications.

5. Keep Your Home Office Organized and Comfortable

One of the neatest advantages to working at home is that you get to design your office your way. So take advantage of that freedom. Research and try out several kinds of office chairs; pick the one that “feels” best to you. Think carefully about your work flow, and put frequently accessed items within arm’s reach. Invest in sturdy stock folders, stackable inboxes, and an easy-to-read wall calendar that will help you keep track of your schedule at a glance.

Finally, make the place pretty. Use plants, artwork, and meaningful knick-knacks to stamp the space with your own style. And put a framed photo of your family or loved ones on your desk so that you can see it. This helps ground you, and remember why you’re doing what you’re doing.

6. Pay Attention to Your Home Office Ergonomics

Day after day of using incorrectly adjusted chairs, desks, and computers can result in repetitive stress injuries that can be painful at best – debilitating at worst. Use this office ergonomics planner from Ergotron to make your own adjustments.

7. Schedule Regular Breaks for Mental and Physical Health

There’s a built-in break-prompt at many offices. It’s called “your coworkers.” When you have to interact with another individual, you may well segue into casual banter, discussing the last episode of Fringe or the big game. But when you’re on your own, one of two things (usually both, at various times) can occur. Either you’ll end up wasting time (see tip #8 below) or you’ll forget to take breaks at all. Both are dangerous. And oddly, the same coping mechanism helps with both: schedule regular breaks throughout your day.

Set aside brief hourly breaks of a few minutes to get up, walk around, grab a glass of water or green tea or a healthy snack, maybe do some quick calisthenics. Also schedule slightly longer breaks for a mid-day meal and a brief bout of walking, yoga, or some other form of light exercise. These breaks will keep your brain sharp, your mind focused, and your body healthy.

8. Don’t Let Distractions Steal the “Office” From Your Home Office

It’s probably the number-one danger to home office productivity: the myriad distractions that are built in to our home environments. There are your favorite TV shows on DVR to catch up on, an internet to be browsed, any number of home chores that might seem suddenly much more appealing than working on that appellate brief that’s due tomorrow.

There are lots of coping mechanisms to deal with this problem. Finding the methods that are most effective for you might take a little detective work.

  • Look at your natural energy “budget” and schedule your day accordingly, to take advantage of built-in high energy periods.
  • Take the TV out of the office area and put it in another room.
  • Schedule time in your day to “reward” yourself with your favorite distraction. Simply extend your work day on either end to make up the difference.
  • Disconnect the internet. A bold idea to be sure, but just disconnecting from your network can be enough to keep you on task.

9. Connect Regularly With Colleagues and Clients

Working at home can get quite lonely on occasion. Don’t forget to reach out to others — friends, former coworkers, colleagues, other freelancers, clients — on a regular basis. A standing date for lunch can go a long way to alleviating the tedium of so much solitude. Also, consider signing up for a mailing list such as ABA’s Solosez for other solo lawyers.

10. Take Time for Professional Development

Running a business, marketing a business, doing the work … wearing so many hats can leave a freelancer with precious little time for professional development. But it’s crucial to keep those legal skills sharp. Shop around for good CLEs in your field of practice, and choose carefully. Pick seminars that will help sharpen and develop your skills, not merely serve to meet mandatory reporting requirements. Also, take time weekly to read up on the latest developments that impact your delivery of services to your clients, by visiting blogs, using Google news alerts, and reading books and journals.

Conclusion: Working From Home Can Mean Freelance Freedom

There’s no question that working from home can be spotty with dangers to your finances, your productivity, and your health, but with a little foresight and planning, any freelance lawyer can overcome the traps for the unwary.

About the Author: Sheryl Sisk is a marketing consultant for solo professional service providers. She’s also the blogger and Head Muse behind The Inspired Solo, where she writes about marketing, work-life “balance,” creativity, technology, and health for the solo entrepreneur engaged in delivering professional services. You can follow her on Twitter at http://twitter.com/theinspiredsolo and you can read more from The Inspired Solo on Tumblr.

Lawyers: do you have time and resource management dilemmas that require creative solutions? Freelance attorneys and advanced technology are here to help. Take advantage of new and exciting ways to have both a successful law practice and a great lifestyle! Click here to contact me for a free consultation.